At Soirée Signatures, your privacy matters. This SMS (Text Messaging) Privacy Policy explains how we collect, use, and safeguard your information when you opt in to receive text messages from us, in accordance with the Telephone Consumer Protection Act (TCPA) and other applicable laws enforced by the Federal Communications Commission (FCC).
Collection and Use of SMS Data
When you engage with us via SMS, we may collect:
Your mobile phone number
The content of your messages (sent and received)
Timestamps and technical metadata (e.g., delivery status)
This information is used solely for:
Appointment reminders
Client support and communication
Service updates or relevant transactional notices
We do not use SMS data for marketing purposes without your express written consent, nor do we sell or share this data with third parties, unless required by law.
Opt-In Process
To comply with FCC guidelines, we require your express written consent before sending SMS messages:
You will receive a clear opt-in message from us.
To confirm, reply “YES” or follow specific instructions provided.
You will receive a confirmation message once your opt-in is successful.
By opting in, you acknowledge and agree to receive text messages from Soirée Signatures related to your services.
Opt-Out Process
You may opt out at any time:
Text “STOP” to any message you receive from us.
You will receive a final confirmation that your number has been removed from our SMS list.
To re-subscribe, you must complete the opt-in process again.
Message Frequency
We will only text you when necessary. This may include:
Appointment confirmations and reminders
Scheduling updates
Order status or follow-ups
You will not receive promotional or marketing texts unless you have separately opted in. Message frequency will vary based on your interaction with our services.
Message and Data Rates
Standard message and data rates may apply from your mobile carrier (e.g., AT&T, Verizon, T-Mobile). You are responsible for any charges associated with SMS messages sent to or received from Soirée Signatures.
Data Security
We implement safeguards to protect your SMS data, including:
Secure access controls
Routine audits of our messaging systems
Use of reputable third-party SMS service providers that comply with industry privacy standards
Disclosure of SMS Data
Your SMS data will never be sold or disclosed except:
When required to comply with a subpoena, court order, or other legal process
To prevent or respond to fraud, security issues, or harm to others
We will notify you in advance if legally permissible.
Your Rights
You have the right to:
Access the SMS data we maintain
Correct any inaccurate information
Delete your SMS data, unless retention is required by law
To request access or changes, contact us at:
📧 hello@soireesignatures.com
📞 251-209-3265
Changes to This Policy
We may update this SMS Privacy Policy periodically. Any revisions will be posted on our website and will become effective immediately. We recommend checking this page occasionally to stay informed of any changes.
Contact Us
For any questions about this policy or how we handle your SMS data, reach out to:
Soirée Signatures
📧 hello@soireesignatures.com
📞 251-209-3265